Posts

Showing posts with the label text

Sens Coffee Co: The inside story of how one worker was fired because 'he didn't text with the smiley emoji'

Image
The worker who was allegedly fired for failing to include an emoji in a text message to his boss has been released to his former employer, in a somewhat ironic fashion. Kristen Gordon told Daily Mail Australia the only comment she wanted to make about her ordeal, in which she was fired from the Gold Coast cafe where she worked, was the eyeroll emoji. Ms Gordon won the Fair Work Commission case against the Sens Catering group, a business that operates two Gold Coast cafes and one in the city of Brisbane – after she was fired on March 13 this year. FWC heard co-owner Phoebe Wang ordered a manager to fire Ms Gordon, who was a casual supervisor at the Southport cafe, following a dispute over the rosters. A colleague told the hearing that Wang, co-owner of Jerry Chen, became angry over the text messages from Ms Gordon, believing they were ‘unfriendly’ because workers did not use smiley emoji. Ms Gordon (pictured) says her response to her ordeal with her former employe...

New rules rolled out to help protect Australians from text message scams

Image
The Australian Communications and Media Authority (ACMA) has rolled out new rules to protect Australians from text message fraud. Key points: Australians lose more than $2 billion to fraud in 2021 Telecom providers could face fines of up to $250,000 if they fail to comply The frequency of fraudulent SMS increased sharply after crackdown on scam callers Starting today, cellular providers will be required to identify, track, and block text message fraud, share information about fraudulent messages with other providers, and report fraud to authorities. According to the Australian Competition and Consumer Commission (ACCC), Australians lost more than $2 billion to fraud in the last year, with about $10 million lost via text messages. Data from Scamwatch shows more than 67,000 text message frauds were reported during 2021. Federal Communications Secretary Michelle Rowland said the new rules would disrupt the scammers’ business model. “Most Australians have received a fraudulent t...