Why are so many Uber drivers canceling?
When rideshare giant Uber first launched in Australia in 2012, it was greeted with enthusiasm from customers who were tired of waiting long and not arriving from taxis. Key points: Customers say Uber cancellations have increased over the past few months Uber says it’s not the fault of the drivers, who are struggling amid rising fuel prices Demand rises as “Queenslanders returns to pre-pandemic travel patterns” Ten years later, frustration is growing among Uber customers with very similar complaints. Uber drivers say rising fuel costs are to blame, while the company cites increased demand as travelers revert to pre-pandemic habits. Leigh Macey is a regular Uber driver in Cairns, but she says the increase in cancellations keeps her from going out for a drink. “It’s like a struggle to try and get home,” he said. “When you go out and want to go home, you want to go home – not two hours later. “If you get a driver who actually shows up without canceling, it’s like winning the lottery.” Ms M