Mail: This may explain Qantas baggage handling issues
Qantas has come under fire for outsourcing its baggage handling services during the pandemic. Photo: Phil Carrick JOYCE CHOICE Traveling recently in the evening on Virgin Australia’s very late and delayed arrival from Melbourne, I ran into several baggage handlers on the shuttle bus to the parking lot which may have explained one reason for the baggage issue. All had worked for Qantas and lost their jobs. All rehired by [the aviation services company] Swissport after a period of no work, although some accepted Jobkeepers. They have nothing good to say about unfaithfulness and lost benefits and more. Has Alan Joyce plucked his golden goose? Paul Gerrard, Kellyville, NSW SELLING HARD If Qantas is to step up its game, it has to stop whipping wine, insurance, health care and who knows what else and focus solely on its air travel business. John Swanton, Coogee, NSW THIS WEEK’S LETTER GO IN 60 SECONDS Sue Williams article “the art of deceiving a con man” ( Traveler July 9 )