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When Cora Whitfort needed to renew her will, she turned to the century-old trusted agency that made it free: the Queensland Public Trustee. He wanted his estate to be divided equally among his four children and, to make sure it ran smoothly, he changed his previous will to make the Trustee the executor. Cora developed dementia about two years later and when she died, “dementia” was listed on her death certificate. This means that the Trustee as the executor has a legal obligation to conduct an “investigation” into Cora’s capacity when she made her will in 2011. Cora Whitfort with her grandchildren. ( provided ) None of his family could have predicted the question would cause nearly two years of suffering for those left behind and cost him more than $20,000. His son Chris Whitfort couldn’t understand why the authorities had gone so far when no one in the family had a problem with the will. “He was trading stocks. He was driving, his doctor didn...

Ricky Barone installed a solar system on his roof in 2014 to make the most of North Queensland’s sunshine and save money on his electricity bill. Key points: Ricky Barone has been told the installation is a fire hazard but the retailer will not uninstall it A number of regulatory agencies receive complaints about diesel retailers, manufacturers and installers Some of the main issues raised were related to price, quality and high-pressure sales Since its installation, however, it has cost thousands of dollars and years without sleep. It was only this year that a so-called solar doctor inspected his roof panels did Mackay’s man realize the potential danger he was in. “He [the solar inspector] basically saying it was badly installed and there was a high chance it could catch fire,” Barone said. “I’m very disturbed and I haven’t slept well thinking about it.” Mr Barone said it was a two year wait to get the solar system installed by a local co...

If your morning cup of coffee has left a sour taste in your mouth lately, it’s probably not the beans, but the price tag that’s causing you to taste bitter. Key points: Coffee sellers say coffee prices have gone up 20-30 percent in the last 12 months The average price of a medium, basic coffee is around $5 nationwide Coffee industry warns it may take 12 to 18 months before prices drop again Prices for flat whites – and cafe-made coffees – have been forced up not only by international shipping and wages, but also by unexpected costs such as the wholesale price of caramel syrup. What is the average price of coffee now? Daniel Mejia of Colombia Coffee Co owns several cafes and is a wholesaler of coffee beans on Queensland’s Sunshine Coast. He says people should pay between $4.50 and $5.50 for an average 250ml (8oz) of coffee without fancy milk or espresso additions. “When you pay $5.50 for an eight-ounce coffee, then the expectation you have to have as a customer is...

The reason your weekly grocery store is becoming so much more expensive has been revealed because the cost of living crisis continues to hit shoppers at the checkout. The weekly staple, which saw its biggest price increase in a year, was mentioned in the data behind this week’s announcement that inflation was at its highest level in two decades. Vegetables, fruit, breakfast cereals, breads, eggs, oil, butter and margarine all spiked in price last year according to the Australian Bureau of Statistics (ABS). Smile and hold on: The reason your weekly grocery store is getting so much more expensive has been revealed as the cost of living crisis continues to hit shoppers at checkout The opposite graph has depicted an alarming rise in the cost of basic foodstuffs, with vegetables, cereals and other household staples topping the list of sharp price increases. The ABS released its quarterly Consumer Price Index (CPI) figures – a key measure of inflation – on Wednes...