Qantas workers reveal the truth about airline delays and labor shortages under Alan Joyce
A former Qantas baggage handler has exposed the chaos behind the scenes as the airline struggles to save its sinking reputation with travelers experiencing long delays and flight cancellations. The man who chose not to be named claimed that after 1,800 baggage handlers were laid off during the Covid-19 period and work was outsourced to third-party contractors, baggage was left in rooms for weeks and even planes broke down. “Yeah, when the pandemic hit, we got JobKeeper for a while and were given enforced redundancy,” he told Nine’s Today Show. ‘Many men don’t want to go. Many older men with more than 35, 30 years experience, they don’t know how to apply for jobs online. So it affects older people. An unnamed former Qantas baggage handler said the airline had suffered since it fired its experienced ground crew and replaced them with inexperienced contract workers. The former Qantas employee said morale plummeted after experienced baggage handlers were let go and performanc