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A husband and wife engage in an expensive court battle to restore the reputation of their factory business after they are bombarded with more than 100 negative reviews following their feud with a removalist company. David Eden and Georgina Oxley sought the services of Melbourne Movers in September 2018 to transport stock for their small business Designer Plants, which sells decorative artificial greenery for businesses and homes. They were given a fixed price, but the move, which involved transporting the contents of their warehouse, was not completed after debate over the cost of the work. Since the altercation, the couple – who are also councilors in the City of Kingston in Melbourne – have claimed in court documents that they have stolen more than 100 false negative reviews from Google over several years. Since 2018, the couple have spent more than $100,000 in legal fees as they brought search giant Google and the owner of a removal company to court for defamation. ‘We feel very str

In the months that followed, Eden and Oxley went to the Victorian Civil and Administrative Court to try to get their money back. Georgina Oxley and David Eden. Credit: Joe Armao They succeeded, winning an order in their favor of $3327.50. The money was finally paid a year after the order was made. Eden and Oxley believe that was the spark for an online campaign against them. According to court documents, the first false reviews posted by removal company owners or people associated with them appeared on Designer Plants’ business page in May 2019. “Very poor quality product. Please save your money at another store,” the review said. The reviewer’s name was the same as the staff member at Melbourne Movers, according to Eden and Oxley’s claims statement, and had posted the five-star review on his employer’s Google business page that same day. In the years since, Eden and Oxley say their pages have been flooded with bad reviews accusing them of scamming people, not offering refunds, selli